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Need help with Collector's Companion? We're here for you.

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Have a question, found a bug, or want to suggest a feature? Send us an email and we'll get back to you.

Frequently Asked Questions

How do I create an account?

The app opens to the home screen, where you can sign in or create an account — tap "Sign In", then "Sign Up". Enter your email and a password (minimum 6 characters). You'll receive a verification email — tap the link to confirm your account and open the app. If it doesn't arrive, try signing in and tap "Resend Email".

How does card scanning work?

Go to the Scan tab and point your camera at a Magic: The Gathering card. The app reads the card name on your device using text recognition (OCR) and identifies the card; you then confirm the printing before it's added to your collection. Make sure the card name is clearly visible and well-lit.

How do I export my collection?

Go to Settings > Data > Export Collection. Your collection will be exported as a CSV file that you can save or share. The CSV includes card IDs, set codes, quantities, conditions, and notes.

How do I import cards?

Go to Settings > Data > Import Collection and choose a CSV file, such as one made by Export Collection. The file must have a card_id column (Scryfall card IDs). You can then add the file's copies to your collection, or replace each imported card's quantities with the file's — use Replace to restore a backup.

Are prices accurate?

Card prices come from Scryfall market data, updated daily. Prices are for informational purposes only and may not reflect exact market values or what a specific seller charges.

How do I delete my account?

Go to Settings, scroll to the bottom, and tap "Delete Account." You'll need to verify your password. This permanently deletes your account and all data including collections, decks, and wishlists within 30 days.

Does the app work offline?

You can browse cards you've previously viewed while offline, but scanning, syncing, and price updates require an internet connection.

What is TCGplayer integration?

You can add cards to a cart and check out on TCGplayer to purchase physical cards. Links to TCGplayer are affiliate links — Investiture Labs, LLC may earn a small commission at no extra cost to you.